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Report: Online Privacy Crisis Yet To Come

http://www.ecommercetimes.com/news/articles2000/000607-6.shtml


Report: Online Privacy Crisis Yet To Come

By Chet Dembeck

E-Commerce Times

June 7, 2000

A new report by Forrester Research suggests that the online privacy debate will temporarily subside and then reach a crisis point by 2004.

"First, businesses under continuing relentless competitive pressure will increase the power and the scope of their information handling abilities," Forrester analyst Jay Stanley writes. "Second, the privacy issue will spill outward from Web sites to offline data collection, privacy threats built into software and the aggregation of data by marketers and personal information brokers."

Stream of Scandals

According to the report, the third factor that will ignite this second wave of privacy problems will be a "steady stream of privacy mini-scandals" uncovered by the media that will create a sharp sense of the harm that can come from privacy violations.

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